Privacy policy

This policy explains what personal data collects when you use Saral Monitor, and how we use it.

What we collect

• Account details: your name, email address and password (stored as a secure hash).
• Monitoring configuration: the URLs, hosts and settings you add, and the results of checks.
• Alert channel details: email addresses, webhook URLs and bot tokens you add. These are encrypted at rest.
• Billing details: your plan and payment history. Card, UPI and bank details are handled by our payment providers (Razorpay, Stripe); we do not store them.
• Technical data: IP address and browser information in server logs, and session cookies needed to keep you logged in.

How we use it

• To run the monitoring you configure and send the alerts you ask for.
• To manage your subscription and process payments.
• To contact you about your account, security or important changes.
• To keep the Service secure and prevent abuse.

We do not sell your personal data.

Who we share it with

Only service providers that help us run the Service, such as our hosting provider, email delivery provider and payment providers, and only as needed for them to do so. Alerts are sent to the third-party services you connect (for example Slack or Telegram).

How long we keep it

Check results are kept for 90 days. Account data is kept while your account is open. Billing records may be kept longer where the law requires it.

Your rights

You can view and update your details in your account settings, and delete your account at any time. To request a copy of your data or ask a question, email us.

Cookies

We use essential cookies to keep you logged in and protect forms from forgery. If analytics tools are added to the website, they are listed here.

Changes

We may update this policy and will note the date of the latest version at the top of this page.