Terms of service

These terms govern your use of Saral Monitor (the "Service"), operated by ("we", "us"). By creating an account you agree to them.

1. The Service

Saral Monitor checks websites and network services you configure and notifies you when they appear to be unavailable. Checks run from our servers at the interval allowed by your plan.

2. Your account

• You must provide accurate information and keep your password secure.
• You are responsible for all activity under your account.
• You must be at least 18 years old, or have permission from a parent or guardian.

3. Acceptable use

You may only monitor websites and services that you own or are authorised to monitor. You must not use the Service to:

• send excessive traffic to, or attempt to disrupt, any system;
• probe or scan networks you are not authorised to test;
• break any law or infringe anyone's rights.

We may pause monitors or suspend accounts that violate these rules.

4. Plans, payment and renewal

• The Free plan is free of charge with the limits shown on our pricing page.
• Paid plans are billed in advance, monthly or yearly, through our payment providers (Razorpay or Stripe), and renew automatically until cancelled.
• Prices may change; we will notify you before a change applies to your next renewal.
• If a renewal payment fails and is not resolved, your account moves to the Free plan.

5. Cancellation

You can cancel at any time from the Billing page. Your plan stays active until the end of the period you have paid for. Refunds are covered by our refund & cancellation policy.

6. Availability and accuracy

We work to keep the Service reliable, but we do not guarantee that every check, alert or notification will be delivered or accurate. Alerts may be delayed or missed due to network issues or third-party services (such as email or chat providers).

7. Limitation of liability

The Service is provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential losses, including lost revenue caused by downtime of your own systems. Our total liability is limited to the amount you paid us in the 12 months before the claim.

8. Termination

You may delete your account at any time from your settings. We may suspend or terminate accounts that breach these terms.

9. Changes

We may update these terms. If changes are significant, we will notify you by email or in the app. Continued use after changes take effect means you accept them.

10. Governing law

These terms are governed by the laws of India.